Location: Paris, Nice, France
Employment Type: Full-time, Hybrid

About Us:

ATPI is a leading travel management company with a strong local reputation in the maritime sector and an established presence in the French corporate market. As part of our growth strategy, we are looking for a motivated and dynamic professional to drive business expansion, particularly within the small and mid-sized corporate business segment across various industries, while strengthening and nurturing relationships in our core maritime sector.

Role Summary:

The Business Development Manager will be responsible for both acquiring new profitable clients in accordance with annual budgeted targets and managing relationships with existing accounts. This dual-focused role requires a proactive individual with a strong sales acumen, a deep understanding of client relationship management, and the ability to navigate complex business needs in the corporate and maritime travel sectors. The successful candidate will build and manage a targeted local pipeline, identify growth opportunities, tailor travel solutions to meet customer requirements, and ensure exceptional service delivery to build long-term partnerships.

Key Responsibilities

Sales Development:

• Proactively identify and secure new business opportunities in the small and mid-sized corporate market in France
• Leverage the company’s established reputation to solidify and expand market share in the maritime industry.
• Build, maintain and manage a prospective customer database as agreed with the Managing Director.
• Support new multinational opportunities originating from our partner network team
• Conduct market research to identify trends, client needs, and competitive positioning.
• Develop and present tailored sales pitches and proposals to potential clients, highlighting ATPI’s value proposition and expertise.
• Negotiate the terms of an agreement to close sales.
• Achieve and exceed sales targets through strategic planning and effective pipeline management.
• Ensure that the CRM is kept up to date in accordance with agreed guidelines and reflects all sales activities undertaken and planned.
• Develop the company brand and represent ATPI in the marketplace at industry events and trade organizations as a leader in the industry.
• Maintain industry expertise of innovations, trends, challenges, and obstacles for both the Travel and Maritime industries.
• Conduct all sales activities with the highest degree of professionalism and integrity

Account Management:

• Serve as the primary point of contact for assigned accounts, ensuring excellent service and satisfaction.
• Build and maintain strong, long-term relationships with key decision-makers.
• Monitor client accounts to identify opportunities to increase client profitability through initiatives such as upselling or cross-selling.
• Resolve issues promptly, ensuring seamless travel management for clients.
• Liaise with local operational teams and leaders to ensure excellent service delivery, assisting issue resolution, and client communication/escalation
• Develop quality business planning documents and account performance to provide senior management with regular and accurate information.
• Provide monthly MI/reporting to Travel Manager and senior stakeholders within the client base and ATPI respective Regional / Global Account Managers. Analyse MI to identify trends and savings opportunities, or policy recommendations to share proactively.
• Participate in maintaining controls over aged debt and finance related matters.
• Develop a strong network of supplier contacts and relationships supporting the ATPI brand reputation as well as being the primary point of contract for ATPI Clients when working with their preferred suppliers.
• Support implementations for new business as required.

Collaboration and Strategy:

• Work closely with internal teams & stakeholders, including operations, bid management, finance, and marketing, to ensure the delivery of client-focused customized solutions.
• Provide market insights and feedback to inform business strategy and product development.
• Represent the company at industry events, conferences, and networking opportunities to increase brand visibility.
• Maintain a good understanding of ATPI’s tools, technology and products

Qualifications and Skills:

• Proven experience in sales and account management, preferably within travel management.
• Strong knowledge of the corporate travel landscape and its specific challenges, with an understanding of the maritime sector as an advantage.
• Demonstrated ability to build and maintain client relationships at all levels.
• Results-driven with a track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficient in French and English (written and spoken).
• Strong organizational skills and the ability to manage multiple priorities.
• Excellent Microsoft Word, PowerPoint, Excel Skills and experience using a CRM system
• Demonstrated experience with Social Media for business (preferably LinkedIn)

What We Offer:

• Competitive salary with performance-based incentives.
• Hybrid work environment offering flexibility and work-life balance.
• Opportunities for professional growth within a market-leading company.
• A supportive and collaborative team culture.

How to Apply:

If you are passionate about driving business growth, building strong client relationships, and contributing to the success of a market leader in travel management, we would love to hear from you. Please submit your application, including your CV and a cover letter to [email protected]

About ATPI:

ATPI is a leading global player with various travel brands specializing in Corporate Travel, Marine & Energy Travel, and Corporate and Sports Events. At ATPI, commercial thinking and a results-driven approach are key. With over 100 offices in 45 countries, we deliver high-quality services across various sectors, striving for optimal customer satisfaction and cost-efficient travel solutions. At ATPI, you’ll work in a dynamic and international environment where you are challenged in all aspects of the role.

Job Description

As an Account Manager at ATPI, you are responsible for your own client portfolio. You act as the link between clients and various departments within ATPI. You identify opportunities for both ATPI and your clients, support the optimization of operational processes, and implement ATPI tools for clients. Your tasks include actively planning and organizing client interactions, drafting and managing account plans, renewing contracts, advising on optimal travel solutions, and monitoring planning, budgets, and quality. Additionally, you stay continuously informed about developments within the industry.

Who Are You?

• Bachelor’s degree level of working and thinking;
• Extensive knowledge of the corporate travel market;
• Strong analytical skills;
• Excellent communication skills and persuasive abilities;
• Energetic, open-minded, and a natural connector;
• Proactive, decisive, and dynamic;
• Strong command of Dutch and English.

What Do We Offer?

A versatile role within a dynamic and innovative company with enthusiastic colleagues. At ATPI, there is room for initiatives thanks to short communication lines and an informal working atmosphere. As part of an international organization, there are plenty of opportunities for growth. In addition, we offer excellent secondary benefits, including a company car and a pension scheme.

Do You See Yourself in This Role?

Send your CV and motivation letter to [email protected]. For more information about ATPI, visit www.atpi.com.

Are you interested in working in a friendly and team-oriented environment to manage the travel of multiple corporate & marine clients and support the continued growth at ATPI France?

ATPI France is looking for motivated and talented travel consultants with Amadeus GDS experience!
These full-time positions will be based in the Paris region (Ruel Malmaison) or Nice, with a hybrid work schedule (2 days home working/per week)

CLIENTS: MULTINATIONAL / OFFSHORE / MARINE / FRANCE CORPORATE

Hours: Monday to Friday from 08:30-16:30 & 10:00-18:00 am – on a rotating basis (1 week out of 2).  35 hours/per week.

Responsibilities

• Provide advice, pricing and ticketing of travel-related services and products (air, hotel, car, rail) for business travellers, in French and/or English
• Manage reservations, modifications, and cancellations of individual and/or group travel bookings
• Prepare and execute travel booking quotes and/or order confirmations in accordance with the company’s travel policy
• Price complex travel requests
• Control and monitor the quality of bookings
• Assist the client in case of problems and manage disputes
• Use the list of referenced suppliers
• Ensure customer incident reporting and savings
• Participate in any project-related work

Skills/Experience

• You have previous experience of working in a similar position.
• You have a perfect knowledge of the GDS AMADEUS
• You master written/spoken English
• You are experienced with Microsoft Office tools.
• You have excellent interpersonal skills, a sense of service, and are solution-driven.
• You are used to working in a team as well as autonomously and you are recognized for your curiosity, creativity, rigour, dynamism, and sense of service.

Are you interested?

Send your CV to [email protected] and [email protected]

Position Overview:

The Senior Director for Sales and Account Management, North America, will be responsible for leading and driving the sales and account management strategies across the North American region. This pivotal role involves developing and executing sales plans, nurturing client relationships, and maximizing revenue opportunities. The ideal candidate will possess strong leadership skills, a proven track record in sales and account management, and a deep understanding of the North American market landscape.

Key Responsibilities:

Strategic Leadership: Develop and implement strategic sales and account management plans to achieve revenue targets and business objectives in alignment with company goals.

Team Management: Lead, mentor, and motivate a high-performing sales and account management team to drive results, foster a culture of excellence, and ensure professional development opportunities.

Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs, anticipating challenges, and providing solutions to enhance satisfaction and loyalty.

Business Development: Identify and pursue new business opportunities, partnerships, and market segments to expand the company’s presence and revenue streams in the North American market.

Sales Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure sales performance, analyze data insights, and implement strategies for continuous improvement.

Collaboration: Work closely with cross-functional teams including marketing, product development, and operations to ensure alignment of sales initiatives with overall business objectives and customer needs.

Market Analysis: Stay abreast of industry trends, competitive landscape, and market dynamics to inform sales strategies, identify emerging opportunities, and mitigate potential risks.

Budget Management: Develop and manage sales budgets, forecasts, and financial targets, ensuring efficient allocation of resources and optimal return on investment.

Compliance and Ethics: Ensure adherence to company policies, industry regulations, and ethical standards in all sales and account management activities.

Qualifications:

Proven track record of at least 5 years in sales and account management roles, with at least 5 years in a leadership capacity.

Extensive experience in B2B sales, preferably within the Travel Management industry.

Demonstrated success in driving revenue growth, managing large client portfolios, and negotiating complex contracts.

Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Strategic thinker with analytical acumen, problem-solving abilities, and a results-oriented mindset.

Deep understanding of the North American market landscape, industry trends, and customer dynamics.

Proficiency in CRM systems and Microsoft Office Suite.

Location: This position is based in Houston, Texas.

Company Culture:

We foster a dynamic, collaborative, and inclusive work environment where innovation and excellence are celebrated. Our commitment to diversity, equity, and inclusion is reflected in our culture, policies, and practices.

If you are a strategic leader with a passion for driving sales excellence and fostering client relationships, we invite you to join our team and make a meaningful impact on our continued growth and success in North America.

ATPI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

Please send your resume and cover letter to [email protected]

About ATPI Marine and Energy:
ATPI is a leading global Travel Management Company (TMC) specializing in the
Offshore, Marine, Energy and Mining sectors. Our Vision is to continuously look for
innovative ways to extend the scope and value of the services we offer through the
passion for the business we have. Our Values include innovation, commitment,
empowerment, and foresight to build true partnerships with our customers, vendors,
and associates and delivering what really matters.

Job Summary:
The Business Development Manager will be responsible for establishing new
relationships and growing ATPI Marine and Energy’s maritime customer portfolio.
This position is designed to present the unique experience, value, and capabilities
ATPI has within this industry to provide outstanding service, duty of care, technology
solutions, consultation, and cost savings to our customers. Through prospecting,
networking, vendor relationships, and lead follow ups, the successful candidate will
not only meet, but should drive to exceed their annual quota. The target market will
be the small to mid-sized organizations within the maritime sector.

Summary of essential job functions:
▪ Prospecting and qualifying of truly viable organizations that will be able to
benefit from our products and services and enter into long term partnerships.
▪ Developing our brand in the marketplace as an industry expert and consultant
as well as the ability to represent ATPI in the marketplace at industry events
and trade organizations as a leader in the industry.
▪ Sales Pipeline development and management of both short and medium
range cycles to equal 4-5 times the annual quota.
▪ Recording and tracking of all sales activity on a daily, weekly, monthly and
annual basis within the CRM and providing detailed notes and information on
all prospective customers and relationships.
▪ Comfortably presenting products and services to all levels of an organization,
both externally and internally.
▪ Superior ability to create customized presentations, proposals, and marketing
materials based on the prospects business, the value ATPI brings to the
prospect, and shows a true win-win philosophy to the customer-vendor
partnership.
▪ Building strategic business cases for responses to RFI, RFP and RFQ’s that
validate the ATPI unique industry offering and customer need fulfillment.
▪ Proactively strategizing with key internal business stakeholders such as
operations, finance, account management and implementation on pipeline
activity, sales strategies, service models, pricing and the transition from sales
to partner customer.
▪ Continually evaluating and providing detailed analysis of the competitive
marketplace, not only in regard to Travel Management Companies (TMC’s),
but the maritime sector around acquisitions, mergers, and startups.
▪ Maintaining industry expertise of innovations, trends, challenges, and
obstacles for both the Travel and Maritime industries.
▪ Conduct all sales activities with the highest degree of professionalism and
integrity
▪ Assume additional responsibilities, as requested.

Experience required:
▪ 5+ years outside sales experience selling to the Marine and Shipping
industry
▪ Travel Industry experience

Knowledge, Skills and Abilities required and or preferred:
▪ Exceptional communication and presentation skills, both written and
verbal, in order to express technical and nontechnical concepts clearly
and concisely
▪ Excellent organizational skills to meet goals and set priorities
▪ Exceptional market and customer awareness skills
▪ Industry knowledge to implement and oversee compelling campaigns
relevant to the industry and its audience
▪ Ability to travel both domestically and internationally as needed.
▪ Flexibility to work nights and weekends as business case warrants.
▪ Self-motivated, Independent, and the ability to research and seek out
answers
▪ Proficiency with Microsoft Office, familiarity using a CRM system, and
ability to adapt to new software programs.
▪ Demonstrated experience with Social Media for business (LinkedIn,
Twitter and more)
▪ Creative “outside the box” thinking
▪ Firmly aligned with ATPI Marine and Energy’s Values and Vision

Additional information:
▪ Excellent compensation package with untapped commissions, base salary,
and bonus based on quota attainment
▪ Full benefits packages available with 401K
▪ Membership to trade and industry organizations
▪ Energetic, exciting and fast paced work environment with an industry leading
management team that provides an open and engaging learning environment.

Please send your resume and cover letter to [email protected]

ATPI Marine and Energy will not discriminate in its employment
practices due to an applicant’s age, race, color, religion, sex, sexual
orientation, gender, gender identity, gender expression, national origin,
protected veteran or disability status or any other factor prohibited by
law. Must be eligible to work in the USA.

Job Title: MICE Executive

Location: Singapore

Reports to: Head of MICE

Job Summary:

This role is responsible to operate tours as per pre-defined standard operating procedures (SOP). Contact with stakeholders Operations Team , hotel team, Inbound Operations, third-party suppliers. You will also need to create an itinerary for the MICE package. You will be part of Operations team reporting to the MICE Manager

Key Responsibilities:

• Plan, prepare and coordinate operations activities within the assigned markets for products and services (Screen and optimize the profit of new go-ahead booking, Control confirmations in terms of quality and price , Create Meals Plan and power point presentation to offer to clients, Create excel flowchart of itinerary and services / hotel arrangement, Push pending bookings).
• Reserve and manage changes on all components of a tour prior go ahead stage including hotels, coaches, guides, attractions, etc on the system.
• Prepare invoices and credit notes including negotiations as necessary.
• Check purchase orders.
• Finalize and print final documents.
• Support local service account queries.
• Have clear, open and effective communication with Hotel Reservations and Inbound Operations teams as well as 3rd party suppliers.
• Handle complaint and compensation.
• Coordinate with MICE Manager on troubleshooting and tour feedback.
• Follow defined profit margins as agreed within the company and in consideration of client profile, competition and buying rates and in coordination with sales.
• Ensure effective coordination of all assigned tours, meetings, incentives and events from commencement to conclusion with the Suppliers as and when necessary.
• Ensure not missing the deadlines according to project requirements.
• Implement and adherence to procedures and operation guidelines according to each project and respective responsibility.
• Deliver standard service quality of Projects/Events delivery.
• Attend on site during the delivery of projects where applicable.
• Strictly manage the costs and charges of suppliers.
• Create regular and accurate reports of costs and sales values as each project progresses to final reconciliation
• Work within financial constraints of company guidelines for invoicing, client payments, pre-payments, credit control etc.
• Maintain and deliver agreed levels of service as defined by each event/project during all stages of pre-sale, planning, delivery and post event Regular communication with Manager on development of each project alongside production of appropriate reports
• Co-Work with people from different countries
• Provide operational support towards manager including air tickets reservations, liaising and coordinating with land operators/ hoteliers/ restaurants/ event hall for quotations, label itinerary planning and arrangement, airport transfer arrangement, coach arrangement, luggage tag preparation, preparations of pre-departure kit (tour booklet, tour briefing)
• Handle visa enquiry and insurance purchase through email and phone communication
• Handling dispute and complaints internally between Suppliers if any.
• Achieve sales growth and hit sales target Team and Individual
• Support business MICE team for its operations and other related work .
• Issue EO and Invoices for all types of operation supports rendered (including as assigned by manager)

Qualifications:

• Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field.
• Minimum of 3-5 years of experience in the MICE industry.
• Proven track record of successfully managing events.
• Excellent client management and negotiation skills.
• In-depth knowledge of the MICE industry, including current trends, technologies, and best practices.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Applications and CVs should be sent to:

[email protected]

DEPARTMENT: Digital Services

REPORTING TO: Digital Services Manager – Asia

JOB SUMMARY: The purpose of the role is to offer comprehensive support to both clients and colleagues with all online products offered by ATPI.

To support the Operational & Commercial Teams to deliver efficient and cost-effective processes and solutions.

This position plays a vital role in implementing and maintaining various products and systems, while providing excellent customer service and technical assistance to both internal and external stakeholders.

Duties and Responsibilities

• Online booking tool support: Have a good understanding of all ATPI 3rd party online booking tools to be able to provide support in trouble shooting issues or answering OBT related questions.
• Setting up ATPI solutions/Technology: configuration and setting up various ATPI products and solutions.
• To support answering emails or calls relating to all ATPI products and technology as well as 3rd party products.
• Collaborate with cross-functional teams such as Finance, Sales, Operations and/or technical teams to ensure a smooth transition and successful implementation.
• Documentation and Reporting: Create and maintain documentation related to the implementation and support of digital solutions. To document workflows, processes, known issues, and solutions to assist users and provide guidance.
• Collaboration and Communication: To work together and communicate with various stakeholders, end-users, vendors, and management. To ensure that everyone is informed about implementation progress, updates, and any changes or issues related to digital solutions.
• Profile Maintenance: Assist with profile maintenance, both manual updates and via an upload process.
• Work with other departments within ATPI to ensure all tasks are carried out effectively.
• General system maintenance updates.
• Maintenance of Online booking tools: This may require updates on the travel policy, custom fields, or system configuration.
• Presales – supports in RFP such as providing documentation, presentation materials to RFP team and conducting RFP presentation.
• Implementing Digital Solutions: OBT implementation which requires configuration of the site, attending meetings, conduct end to end testing and conducting trainings to both client and ATPI staffs

Key Experience, Knowledge & Skills

• Minimum 2 years working in the Travel agency industry will be an advantage.
• GDS (Global Distribution System) system proficient
• Attention to detail, accuracy, and ability to work under pressure.
• Able to use own initiative and think logically when reviewing system.
• Excellent written communication skills
• Ability to multitask.
• Experience in implementing or supporting Online booking Travel is an advantage
• Basic Excel knowledge
• Excellent communication and interpersonal skills to effectively engage with clients and internal teams.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Problem solving skills to address clients’ challenges and find effective solutions.
• Self-starter, Resourceful and ability to work independently and collaborate effectively in a team-oriented environment.

Applications and CVs should be sent to:

[email protected]

ATPI is on the lookout for an experienced Marketing Executive to join our dynamic and fast-growing marketing team in Asia. This role involves supporting and executing a range of marketing initiatives, combining creativity, strategic insight, and analytical skills to drive our brand forward. We’re seeking a candidate with a keen eye for detail, a flair for graphic design, and exceptional wordsmithing abilities. If this sounds like you, we want to hear from you. Join us and be part of something extraordinary!

Key Responsibilities include but are not limited to the following:

• Support market research and analysis to assess trends, brand awareness, and competitive landscapes.
• Contribute to the development of story ideas and opportunities to enhance ATPI’s thought leadership, to drive awareness, engagement, and virality.
• Support the creation of compelling content for digital platforms, presentations, and other marketing materials, ensuring timely delivery.
• Provide support on-site events, trade shows, and webinars to promote ATPI’s services.
• Collaborate with commercial teams to understand business goals and create impactful communications that build advocacy for ATPI.
• Assist in the planning and execution of BTL marketing campaigns targeting specific objectives and demographics.
• Compile and report on campaigns and communication activities, providing results and actionable insights to the Marketing Manager
• Help manage and grow engagement across ATPI’s owned media channels.

Qualifications:

• Bachelor’s degree in marketing, Communications, or a related field.
• 3 + years related experience in B2B Marketing

• Proven experience in search engine marketing, social media advertising, and email marketing
• Prior experience with tools like HubSpot, Canva, Google Analytics, Adobe Indesign & Illustrator

Requirements:

• Strong copywriting and content creation skills, with the ability to write persuasively and clearly for various mediums (digital, marcom, thought leadership, award nominations).
• A keen eye for design and visual aesthetics
• Ability to work independently and collaboratively with cross-functional teams.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• TMC background is preferred but not mandatory.

Applications and CVs should be sent to:

Philippines: [email protected]

India: [email protected]

Job Title: Head of MICE – Asia (Meetings, Incentives, Conferences, and Exhibitions)

Location: Singapore

Reports to: Commercial Director

Job Summary:

The Head of MICE – Asia will be responsible for overseeing and driving the Meetings, Incentives, Conferences, and Exhibitions (MICE) division within the organization for Asia. This role involves developing and executing strategies to achieve revenue targets, managing client relationships, and leading a team of professionals to deliver exceptional events. The ideal candidate will have a deep understanding of the MICE industry, strong leadership skills, and a proven track record of managing large-scale events and projects.

Key Responsibilities:

1. Strategic Planning and Execution:

• Develop and implement the overall MICE strategy in alignment with the company’s business objectives.
• Identify growth opportunities within the MICE sector and devise plans to capitalize on them.
• Drive revenue generation and profitability through innovative event solutions and service offerings.

2. Team Leadership:

• Lead, mentor, and manage the MICE team, ensuring high levels of performance and motivation.
• Foster a collaborative and innovative team culture, encouraging creativity and excellence.
• Conduct regular performance reviews, set clear objectives, and provide ongoing training and development.

3. Client Management:

• Build and maintain strong relationships with key clients and stakeholders.
• Oversee the end-to-end management of client events, ensuring exceptional service delivery.
• Negotiate contracts and agreements with clients, vendors, and partners to maximize profitability.

4. Event Management:

• Oversee the planning, coordination, and execution of large-scale events, ensuring they meet client expectations and company standards.
• Manage budgets, timelines, and resources effectively to deliver successful events on time and within budget.
• Ensure compliance with industry regulations and best practices.

5. Market Research and Business Development:

• Stay updated on industry trends, competitor activities, and market demands.
• Identify and pursue new business opportunities within the MICE sector.
• Represent the company at industry events, conferences, and networking opportunities.

6. Financial Management:

• Develop and manage the MICE division’s budget, ensuring financial targets are met.
• Monitor and analyse financial performance, making data-driven decisions to enhance profitability.
• Prepare regular reports on the division’s performance for senior management.

7. Innovation and Continuous Improvement:

• Drive innovation in event concepts, technologies, and processes to enhance client satisfaction and operational efficiency.
• Continuously evaluate and improve the MICE division’s service offerings and delivery methods.

Qualifications:

• Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field. A Master’s degree is a plus.
• Minimum of 8-10 years of experience in the MICE industry, with at least 5 years in a senior leadership role.
• Proven track record of successfully managing large-scale events and achieving revenue targets.
• Strong leadership and team management skills, with the ability to inspire and lead a diverse team.
• Excellent client management and negotiation skills.
• In-depth knowledge of the MICE industry, including current trends, technologies, and best practices.
• Strong financial acumen with experience in budgeting and financial management.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple projects simultaneously.

Key Competencies:

• Strategic Thinking
• Leadership and People Management
• Client Relationship Management
• Financial Acumen
• Innovation and Creativity
• Excellent Communication Skills
• Problem-Solving and Decision-Making
• Attention to Detail

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth within the company.
• Flexible working arrangements.
• Access to industry events and networking opportunities.

Interested candidates share your cv on [email protected]

Location: Singapore   

Department: Meetings, Incentives, Conferences & Exhibitions (MICE)   

Reports to: Head of MICE – Asia 

Job Summary   

We are seeking a dynamic and experienced MICE Manager to oversee and manage accounts in the education and government sectors in Singapore. The ideal candidate will be responsible for planning, coordinating, and executing large-scale events, conferences, and meetings for these sectors, ensuring exceptional client service and delivering results that align with the company’s business objectives. 

Key Responsibilities  

1.Account Management:

• Develop and maintain strong relationships with key clients in the education and government sectors. 
• Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction. 
• Understand client needs and develop customized event solutions. 

 2. Event Planning & Execution:

• Plan and manage end-to-end MICE events, including conferences, workshops, exhibitions, and incentive trips.
• Coordinate with internal teams, external vendors, and stakeholders to ensure seamless event execution.
• Manage event budgets, timelines, and resources effectively, ensuring all projects are delivered on time and within budget.

 3. Business Development:

• Identify and pursue new business opportunities within the education and government sectors. 
• Prepare and present proposals, pitching innovative solutions to secure new clients. 
• Collaborate with the sales and marketing teams to develop strategies that enhance client engagement and grow the portfolio. 

 4. Vendor and Supplier Management:

• Establish and maintain relationships with vendors and suppliers to negotiate competitive pricing and ensure high-quality services for clients. 
• Oversee the logistics of event setups, venue arrangements, and transportation. 

 5. Compliance & Reporting:

• Ensure that all events comply with regulatory and industry standards, particularly for government accounts. 
• Prepare post-event reports, providing insights and recommendations for future improvements. 

Key Requirements 

• Education: Bachelor’s degree in business, Hospitality, Event Management, or related fields. 
• Experience: Minimum 5 years of experience in MICE, with a focus on managing education and government accounts. 
• Proven experience in organizing large-scale events, conferences, and exhibitions. 
• Strong understanding of government protocols and compliance regulations. 
• Excellent vendor management and negotiation skills. 
• Flexible hours – must be able to work evenings or weekends depending on customer requirements. 

Skills & Competencies: 

• Exceptional organizational and project management skills. 
• Strong communication and interpersonal skills with the ability to build lasting relationships. 
• Ability to multitask and work under tight deadlines in a fast-paced environment. 
• Strategic thinker with a customer-oriented approach. 
• Proficient in event management software and MS Office. 

Interested candidates share your cv on [email protected]

We are currently looking for a Key Account Manager to join their team in Mumbai in order to manage clients based in Singapore. This role will drive customer retention and increase existing client business by representing a single point of contact for customers. If you are a people person with great communication skills and who finds satisfaction in providing an exemplary customer experience then this could be the role for you.

Key Responsibilities

• Maintaining and expanding client relationships through regular client contact and communications with internal teams.
• Renegotiation of client contracts where necessary and ensuring retention of ATPIs client base.
• Managing the profitability of existing clients.
• Carrying out implementation of new clients won.
• Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis.
• Building good working relationships with the Sales & Operations Managers and their respective teams.
• Maintaining accurate records in company designated database Microsoft Dynamics.
• Assisting credit control by ensuring clients are paying to contracted terms.
• Providing a monthly report to Head of Account Management on key achievements, activities, focus areas and requirements for your region.
• Any task as delegated by management

Requirements

• Bachelors degree preferred
• 5 years of experience in Customer Service and Account Management
• CRM – Salesforce knowledge preferable
• Well presented, Energetic, Analytical, and Customer Focused.
• Travel Management Company (TMC) Account Management experience is preferred but not essential.

Interested candidates share your cv on [email protected]

The role of the Regional Account Manager is to drive all aspects of the assigned customer portfolio including but not limited to retention, contract negotiation, implementation, upselling of ATPI products and services, and conducting business reviews.

Key Responsibilities

• Meet client retention and account profitability targets
• Increase revenues by means of Up-Selling and Cross-Selling through a consultative approach, ensuring solutions meet customer’s needs
• Develop and execute business plans, implement key deliverables and measure results
• Manage new business implementation
• Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis
• Building good working relationships with the Sales & Operations Managers and their respective teams
• Maintaining accurate records in company-designated database – Microsoft Dynamics
• Ensure timely settlement of customer payments where required and necessary as per contractual obligation
• Providing a monthly report to the Head of Account Management on key achievements, activities, focus areas and requirements for your region
• Any task as delegated by management

Requirements

• Bachelor’s degree preferred.
• 5 Years’ experience in Customer Experience and/or Account Management
• Well presented
• Energetic, Analytical, and Customer Focused.
• Travel Management Company (TMC) Account Management experience preferred.

To apply please send your CV to [email protected]

Responsibilities & Authorities:

• Ensures the development and performance of all facets of Sales in all market to achieve maximum profitability and growth in line with the company’s sales targets.
• Meets new sales targets- gross sales and income.
• Sells products and services to prospective customers
• Identifies key/strategic customers, agrees on the key customer strategy and an annual programme for visits with each Key Account Manager to maintain and find ways to upsell the Client and ensures that action plan is in place for each key customer to achieve customer intimacy for the delivery of value to the business.

Job Specifications

Education:

• Bachelors Degree in Marketing and sales or any related courses is preferred

Experience:

• At least 3-5 years experience in sales.

Send resumes to [email protected]

Responsibilities & Authorities:

• Looks after global offices’ status and escalates and recommends to Immediate Superior possible course of action.
• Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
• Coordinates with Management in charge for any client requisitions for any deviations from Discovery.
• Coordinates with Management in charge for any client-contracted auto-scheduling of invoices.
• Promptly reports to Management any critical and risky client payment issues.
• Makes sure that all clients settled correct payments and are current.

Job Specifications

Education:

• Bachelors Degree in any business course.

Experience:

• Minimum of 3 years experience in Finance handling Billing and Credit and Collection.
  Experience in the travel industry is a plus.
• Hands on experience in MS Office programs and must be tech savvy.

Send resumes to [email protected]

Responsibilities & Authorities:

• Promptly executes all facets of respective ASC especially making sure that reservations quality, response time commitment to clients, lowest most direct flight pricing, class alternative via transit point that might be cheaper, set productivity, and customer service standard among others are met to ensure client satisfaction and fulfillment of contracts including all agreed procedures and work instructions per client reservations requests and if needed, ticketing requirements. This includes:
  • Makes sure that all relevant and required ATPI tools and QC are being utilized for every booking request geared towards providing offer at its cheapest and most direct flight.
  • Ensures implementation of all clients formats, contracts, requirements, expectations including endorsement from and to Business Hours Team are diligently accomplished on a daily basis. That all endorsements are accomplished according to agreed protocols and communicated for any challenges to respective client owners at office hours. This includes participation on Sales and KAM meetings with clients if needed
  • Books flights to the best timetable and cheapest airfare to achieve safe and on time joinship of customer/client and makes notations via standards if otherwise. Further, that that all booking contents should have best price and advice on immigration formalities to ensure safe departures at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• At least 3 years experience in an airline or travel industry.

Send resumes to [email protected]

Responsibilities & Authorities:

• Implements and fulfils all agreed procedures and work instructions per customer reservations and if needed, ticketing requirements.
• Makes sure that all relevant and required ATPI tools; FV, AA, waitlist watcher, etc. are utilized at all times for every booking as a final result of booking offer is the cheapest most direct flight. Price and seat hawking manual procedures (CQC-continuous quality control) are done diligently and continuously to achieve the above.
• Makes sure that all programs and tools of ATPI from bars and pars, POS, Discovery, and other tools are learned and used at all times.

Job Specifications

Education:

• Bachelors Degree in Travel/Tourism or any related courses is preferred

Experience:

• Fresh graduate is acceptable

Send resumes to [email protected]

Responsibilities & Authorities:

• Handles daily invoicing and all queries and disputes re invoices raised including weekly disputes. Ensures all invoices and disputes are settled promptly for payments at all times.
• Coordinates with Management in charge any client requisitions for any deviations from Discovery.
• Coordinates with Management in charge any client-contracted auto-scheduling of invoices.
• Promptly reports to Management any critical and risky client payment issues.
• Makes sure that all clients settled correct payments and are current.

Job Specifications

Education:

• Fresh Graduate or Bachelors Degree in any business course.

Experience:

• With or without experience in Finance. Experience in the travel industry is a plus.

Send resumes to [email protected]